At Adiba Computers and Technology, customer satisfaction is our top priority. We strive to provide high-quality products and reliable service. If you are not fully satisfied with your purchase, please review our refund and return policy below:

1. Eligibility for Return

• Products can be returned within 7 days of the purchase date.

• The item must be unused, undamaged, and in its original packaging with all accessories, manuals, and proof of purchase (invoice/receipt).

• Items damaged due to misuse, improper handling, or unauthorized repairs are not eligible for return or refund.

2. Non-Returnable Items

• Software, licenses, and digital products once activated or opened.

• Customized or special-order items.

• Products sold under clearance or “as-is” condition.

3. Refund Process

• After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days, using the original payment method.

• For purchases made via installment or partial payment plans, refunds will follow the same payment method and schedule.

4. Exchange Policy

• If the product is defective or damaged upon delivery, you may request a replacement within 7 days of receiving the item.

• Exchanges depend on product availability.

5. How to Initiate a Return

• Contact our support team with your order details and reason for return.

• We will guide you through the return process and provide a return authorization if applicable.

📍 Address: Chandikona, Pabna Bazar, Raiganj, Sirajganj
📞 Phone: 01303-039734
💻 Email/Website: [email protected]

Note: Adiba Computers and Technology reserves the right to update or modify this policy at any time without prior notice.